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Statement fee: $5
Minimum fee: $15
Gateway fee: $15
Chargeback fee: $25
Contract: None
Online rate: 2.55%
Swipe rate: 2.40%
Mobile rate: 2.40%
Per transaction: 22 cents
Cancellation Fee: $0
4 Star Rating
Rating: 94%
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Merchant Express

With more resources than any other credit card processing company, Merchant Express has a great deal of information regarding credit card processing to share with you. Through working with them we were able to learn why they have been recognized for their accounts and service. While it is somewhat frustrating, Merchant Express doesn’t offer their rates online, but instead requests that you fill out their online form to receive quotes for service. This adds an extra step and some time to your task if you are collecting quotes and deciding what company to select. On the flip-side, Merchant Express will take the information you give them to ensure you are getting just what you need for your business. Their fees may be slightly higher than other credit card processing companies on the market, but their rates are competitive.

 

Services

Merchant Express has a number of credit card processing abilities including: Online credit card processing, phone credit card processing, credit card imprinter and manual imprinter, wireless credit card processing, credit card processing software, credit card batch processing, mobile and cell phone credit card processing, retail credit card processing, services industries processing and restaurant payment solutions. All of the business credit card processing types we found are covered through one of these options.

 

In addition to the merchant account plans Merchant Express has also created several different services that you can take advantage of with their company. A few of these service plans include those designed for E-commerce merchants, QuickBooks merchants and high risk merchants. The service plans are aimed to provide you with their knowledge and experience so that you can better utilize their tools to help your business grow.

 

Customer Support

After applying for a credit card processing account with Merchant Express, you can know if you have been approved within 24 hours. Their speed of service won’t stop there but will be extended to you indefinitely. Their customer service team works around the clock to answer questions and assist you with your account. Each time we contacted the customer service department regarding the account options and features we were quickly connected to a customer service rep that had a great deal of knowledge regarding the plans and answered our questions very efficiently. After working with Merchant Express we found that they go to great lengths to offer the top notch support we were hoping to find.

 

Resources

In addition to their excellent customer support program, Merchant Express has created several resources covering the details you may not know about credit card processing. We were impressed with their resources and with the knowledge it provided. While many business people looking for a credit card processing service are knowledgeable in the area, others are new entrepreneurs looking to get their foot in the door; whatever type you are, you can still learn a thing or two from all the resources available through Merchant Express.

 

Summary

With their speed of service, competitive rates, variety of account options and excellent resources, Merchant Express has been recognized as a top credit card processing company. They understand that accepting credit and debit cards as well as electronic checks will greatly increase your sales. They have been in business for over a decade and have a great deal of knowledge to share with you as you work with them.

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Rank
1. Flagship Merchant Services
2. Merchant Warehouse
3. Leaders Merchant Services
4. Merchant One
5. Charge.com
6. Merchant Accounts Express
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