Leaders Merchant Services

Though not our top choice, Leaders Merchant Services is an excellent credit card processing company. They provide a high competition against their competitors by offering low prices, fast service and excellent benefits. The current statement fee from Leaders Merchant Services is the lowest fee you’ll find, your account will be set up the same day your application is approved and you can use them for any type of payment you require: credit and debit cards as well as electronic checks. Leaders Merchant Services is an excellent choice for small business credit card processing, we found the process simple and easy. Their representatives are there, willing to help, every step of the way.

Services

Leaders Merchant Services will provide you with many of the abilities you will find in other credit card processing companies. Through Leaders Merchant Services you can create a virtual terminal as well as select one of the many physical in store terminals they have available for you. These physical terminals include retail credit card terminals, wireless credit card terminals, MOTO credit card terminals with a printer, IP/Ethernet capable credit card terminal, pinpads and check readers. The terminals will fit a variety of business types and if you aren’t sure which one is the best fit for you, simple talk to a representative and they will help you find the right equipment for your specific need.

Benefits

One of the benefits of Leaders Merchant Services is that they offer iAccess, a unique way to manage your transactions and account activity. The drawback? This feature is only free for the first month. iAccess is well designed and very simple to navigate. Many merchants found it to be useful and convenient, however, it is a downfall that there is a monthly fee to use it.

Once your application is approved with Leaders Merchant Services, you will be given a personal account representative. This is a great benefit because you will have a representative who knows you, your business and your goals. We appreciate the fact that we can call Leaders Merchant Services regarding our account and speak to the same representative every time we call. It creates a more efficiency and gives us a sense of security knowing that the person on the other end of the line has knowledge of our account and history with the company.

Customer Service

As mentioned above, once you are approved for a credit card processing account with Leaders Merchant Services, you will be given free customer support 24/7. This support can be through a toll-free telephone number, email or chat. While you can use any of these resources to reach a representative at any time, you can also use the resources to speak directly to your personal account representative.

Summary

We were impressed with Leaders Merchant Services. We like the low monthly statement fee, the speed of service and the unique benefits. We were disappointed in the extra fee required to use iAccess, while it is an optional feature, it is one that we found many users rely on. Overall, Leaders Merchant Services provides everything a small business needs for effective credit card processing.